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Texting Beta

Text customers from the number they already call.

Texts and calls with the same person sit in one thread, with the delivery state on every message. US carriers make every business register before it texts. dialredphone does the registration with you from one form, and passes the carriers’ fees through at cost.

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One conversation in the app: a recorded call with its transcript, then texts with the same customer, each marked Delivered.

Why there is a form before the first text

American carriers drop business texts from numbers whose owner is not on their register. The system is called 10DLC, for ten-digit long code: an ordinary local number used by a business. Registration is per business, not once for dialredphone, so each customer registers their own.

  1. You fill in one form

    In Settings, under Texting: your legal business name, its registration number and country, industry, website, address, what you will text about and how people agreed to hear from you. What we already know is filled in for you.

  2. We register your business

    dialredphone submits your business to the carriers’ register, then the kind of texts you will send, then your number. Your dialredphone number is the reachable US phone the register asks for.

  3. The carriers review it

    Reviewers at the carriers check the business and the sample texts. You see where it is at each step, in plain English. If they refuse something, we correct it in place and send it back.

  4. You start texting

    Once approved, texts go out from the same number your customers already call, in the same thread as your calls with them.

The carriers’ fees, at cost

These are the fees the register and the carriers charge for a business that texts. We add nothing to them. They appear on your normal invoice, and you agree to them before anything is charged. The texts themselves are included in every plan.

Texting registration

Passed through at cost

Checking your business with the registerOnce
$4.50
The carriers’ reviewOnce
$15.00
Keeping the registration activeEach month, or $18 a year on yearly plans
$1.50
A second review, if one is neededOnly if it happens
$15.00
Correcting your business detailsOnly if it happens
$4.50

To switch texting on$19.50

Then $1.50 a month. Fees as published by our carrier, Telnyx.

Texts carriers trust, by default

  • The first text names your business

    And says how to stop. Carriers expect it, so dialredphone adds it.

  • STOP, HELP and START are answered for you

    Automatically, and a STOP is honoured straight away.

  • Consent is recorded for each contact

    Texts only go to people who agreed to hear from you.

  • No link shorteners

    Carriers filter shortened links, so dialredphone refuses them before they cost you a blocked message.

  • Up to 2,000 texts a day

    For each business, which keeps a registration in good standing.

Who can register today

  • Registered companies, in the US or abroad

    A US company uses its EIN. A company outside the US uses its own country’s company registration number.

  • Businesses with a web presence

    Reviewers refuse a business with no working website. A Google Business Profile or a social page counts.

  • No privacy policy of your own?

    dialredphone can publish texting terms and a privacy policy in your business’s name for the reviewers to check.

  • Sole proprietors, without a company number

    The register checks you with a code sent to your own mobile, a different route. Email support@redstonecastles.com and we will set it up with you.